Hilloraa Logo
Back to Home
Security & Trust

Privacy Policy

Last Updated: May 22, 2026 • Read how we protect and govern your personal information.

Full Transparency

We clearly list all cookies and trackers. We do not sell your personal search metrics.

Bank-Grade Encryption

Your credentials, tokens, and payment transactions are encrypted using AES-256 protocols.

User Ownership

You maintain full authority to extract, update, or completely delete your account data at any moment.

1. Information We Collect

We collect information that you explicitly provide when creating your Hilloraa account, processing reservations, or corresponding with our guest support desk. This includes:

  • Contact details (Full name, Email address, Phone number).
  • Account credentials (hashed passwords).
  • Booking logs and destination preferences.
  • Financial payment status metadata (Stripe transactions, payment successes).

2. How We Secure Your Data

Security is not an afterthought at Hilloraa. We implement multi-layered encryption protocols for all client-server communications:

All financial details are forwarded directly via end-to-end SSL encryption to our certified payment processors. Hilloraa does not store raw credit card numbers or banking secrets directly on local servers.

3. Cookies and Session Storage

We utilize cookies and local storage tokens to preserve your login session, authenticate your dashboard requests, and remember recent hotel search parameters. You have full authority to disable cookies inside browser settings, though some key features (like dynamic checkouts) will cease working.

4. Your Privacy Rights

Under global data regulation guidelines, you maintain several key privileges regarding your private information:

  • Access: Request a complete export of all data stored against your account.
  • Correction: Update wrong emails or profile details instantly inside your dashboard.
  • Erasure: Request permanent removal of your account, which automatically clears matching records.

Have Privacy Inquiries?

Our Data Governance Team will assist you.

booking@hilloraa.com